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Home: Case Study: K2 Distributing

Web Interactive Consulting Helps K2 Distributing Effectively Use the Internet

Client: K2 Distributing, Round Rock, Texas

Business: A wholesale distributor of auto parts, chemicals, and supplies. Also carries car wash and detailing chemicals, supplies and accessories.

Question: Can Web Interactive help K2 Distributing and its employees benefit from a website and using the Internet?

Objectives:

1. Increase Product Awareness
2. Increase Customer Satisfaction
3. Make The Company More Efficient
4. Create/Increase ROI

Solutions:

website case study, web solutionsProduct Awareness
Customers can see many of the carwash accessories/supplies on the website, just like an online catalog. Many visitors to the site come from various search engines searching on those products.

Customer Satisfaction
The website allows customers to place online orders, create a simple profile, and learn about the company. Many customers have commented on how good the website looks and is organized.

Efficiencies
The website has a private Intranet which allows the employees to collaborate together and manages their time sheets. A custom, online auto part quote system was developed, which helps take the place of a manual process.

Increase ROI
The website has been growing and producing results. Repeat orders from current customers are coming in steadily. New leads continue to come in and website-generated sales/deals have been higher than anyone could have projected, this is mostly due to a very large deal that started out as a web lead. The ROI from K2's website is well over 1,000% within the first year.

NOTE: While these stats below are very old and no longer are accurate, they still show the type of progress one can expect. Also, it goes to show that search engines and rankings change. Maintenance of your website is needed to keep your rankings.

The following are statistics showing the increase in activity of the website and our marketing efforts / search engine placements.

 
June 02
August 02
October 02

Unique Host

247
573
1,810

Repeat Visitors

52
109
207

One-time Visitors

195
464
1603
       

Top Search Engine Referrals and
( Count )

Google (88)
Yahoo (30)

Google (126)
MSN (52)
Yahoo (49)
AOL (23)
Alta Vista (16)

Google (649)
Yahoo (386)
MSN (319)
AOL (89)
Alta Vista (22)

Top 5 Search Terms and (Count)

1 ardex (62)
2 car (32)
3 detailing (26)
4 supplies (21)
5 products (11)

1 car (93)
2 ardex (77)
3 supplies (55)
4 detailing (39)
5 wash (32)

1. car (367)
2. automotive (157)
3. detailing (138)
4. cleaner (129)
5. ardex (123)

Top 3 Search Phrases and (Count)

1 ardex wax (6)
2 ardex detailing supplies (5)
3 ardex automotive (4)

1 car wash supplies (5)
2 ardex wax (5)
3 ardex detailing (5)

1. wheel paint (32)
2. silicon oil (22)
3. honda power steering fluid (17)

Total Number of Different Search Phrases Used to Find K2 Website

92
295
1042

FYI: Ardex is a well known manufacturer of car detailing supplies, chemicals, and accessories that supplies inventory for K2 Distributing.

Google Search Engine Rankings

 

As of
7/11/02
As of
10/1/02
As of
11/7/02
As of
10/27/03
Key Phrases
Rank
Competing
Web
Sites
Rank
Competing
Web
Sites
Rank
Competing
Web
Sites
Rank
Competing
Web
Sites

texas car wash

> 100
423,000
20
454,000
13
440,000    

texas car supplies

5
183,000
3
218,000
     

texas car detailing

8
27,000
1
38,900
1
50,300 1 72,700

texas automotive supplies

1
64,000
1
90,600
  4 111,000

texas car chemicals

1
56,000
1
62,900
  2 93,000

texas carwash

19
3,000
3
3,650
  2 20,700

texas automotive parts

135
122,000
4
128,000
  8 167,000

car wash supplies

36
169,000
83
180,000
40
225,000    

car detailing supplies

78
44,000
74
47,300
38
48,300    

car wash chemicals

69
71,000
12
75,900
13
84,800 12 99,000

car chemicals

   
11
513,000
15
610,000    

ardex [car, supplies, chemicals]

   
1
< 1,500
  1 < 2,000

engine chemicals

   
1
325,000
1
380,000 3 435,000

order automotive parts

   
4
464,000
6
543,000 7 670,000

car polishes

       
8
32,800    

automotive cleaners

       
9
207,000 15 250,000

There are many other phrases that have a number 1 ranking. You can see that the ranking goes up/down and can be very competitive.

FYI: Blank cells represent data not kept.

 


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